When you think about everything that you have accomplished in your life you would probably think about these things: career, family, colleagues, house and etc. The other part is what qualifications you possess that got you there in the first place for example: management skills, leadership, and ambition. There are few skills that are essential and the person has to have them to achieve success but we usually forget them: professional etiquette and critical link for career success.
I know that earning a good professional etiquette is very hard. It is hard if you don’t have the right tools. Having a good professional etiquette helps you to polish your communication skills and make better relationships among your colleagues, friends, patients and families. It makes things easier for you to make an own circles of friends and colleagues and also to enhance the old ones. It’s based on a few principles of kindness, consideration and common sense, so here are a few tips about that:
Introduce yourself first:
Do not wait for someone to introduce you to the others. Introduce yourself first. Be confident and offer your hand for a handshake and say your name. Never wait others to take the first steps. It gives an impression that you are an insecure person.
Introduce your colleagues to the others as well. Say the name of the person that you are making the introduction, then mention nice things and the name of the person that you are going to introduce. This helps a lot; it has made me a good friend and colleague.
A strong handshake
Making a strong handshake gives the impression that you are being introduced with a person that is positive and confident. Many people judge over these kinds of things. Before you put your hand out make sure that you stand up, make eye contact with the person and smile.
Stay away from controversial topics
I always stay out from the controversial topics. I never talk about politics, salary, religion, medical problems and gossip. Consider this as a golden rule and you will never get in trouble. If you are wondering what the safe topics to talk about are: weather, traffic, travel, sports, and TV.
Do not talk about your personal life with your patients. Remember that you are a caretaker. I always talk with my patients about them, how are they feeling, but I’m careful not to get to personal. It’s unprofessional and wrong!
The Body language
The Body language is always sending impressions to people. To send the right signals you have to be careful about some things. When you are making a conversation stand tall and do not keep your hands in your pockets, on your hips or cross over your chest. Keep them beside your body. Put a friendly smile on your face and look at the eyes of the person that you are making the conversation with. That gives the impression that you are concentrating on the conversation, and that you care about the person and what he/she has to say. As a health care provider it is important for the patients to know that you pay attention to their conversation no matter what the things they are talking about are.
Making your professional etiquette is pretty hard. Watching what you’re going to say and do is stressful. These things were stressful for me too, but after a while I didn’t care because there were a lot of new faces around.